COVID-19 Update
COVID-19 Update
 

COVID-19 update for impacted spas


endota spa proudly supports the wellness journey of many Australians. Currently, some of our spas are affected by COVID-19 restrictions.

Please select your State in the drop-down menu to see how your local spa may be impacted.

State by state update

New South Wales

The following spas within Greater Sydney are temporarily closed until August 28th unless otherwise advised by the NSW government:

endota spa Castle Towers, Chatswood, Cronulla, Crows Nest, Four Seasons Hotel Sydney, Gymea, Hornsby, Macquarie Centre, Martin Place, Paddington, Penrith, Rozelle, Terrigal, The Rocks & endota spa Warringah Mall.

The following spas in Regional New South Wales are now open and able to service all treatments.
At this time masks are required to be worn upon entry & exit, but may be removed during treatments:

endota spa Albury, Bowral, Byron Bay, Coffs Harbour, Green Hills, Kiama, Kotara, Newcastle.

Victoria

Our Victorian spas are open from Wednesday, July 28th. At this time masks are required to be worn whilst in spa however may be removed during facials & lower-face waxing.

Queensland

The following spas within Queensland are temporarily closed due to COVID restrictions & hope to reopen at 4pm on Sunday August 8th, pending further government advice:

endota spa Chermside, Fortitude Valley, Manly, Noosa, Rosalie, Sunshine Plaza, Broadbeach, Garden City, Coolangatta, Surfers Paradise.

South Australia

Our South Australian spas are now open to perform treatments. At this time masks are required to be worn whilst in spa however may be removed during facials & lower-face waxing.

Australian Capital Territory

All spas Australian Capital Territory are now open and able to service all treatments.
At this time masks are required to be worn upon entry & exit, but may be removed during treatments.


In the meantime be sure to follow us on Instagram @endotaspa for helpful skincare and wellness tips.



Maintaining a Safe Environment for Our Clients & Therapists:


In addition to the high standards of hygiene already practiced in our spas we have implemented additional sanitisation and social distancing measures to protect the health and safety of clients and staff during this time of COVID-19.

  • Ensuring hand sanitiser is provided for all clients and spa staff.
  • Ensuring therapists thoroughly wash hands pre, during and post treatment.
  • Being vigilant with hygiene standards ensuring all surfaces such as benches, floors, machines and product are cleaned with a high-grade disinfectant regularly during the day and between clients.
  • Ensuring all towels are newly laundered and fresh between each client.
  • Following an end of day checklist to ensure all areas have been cleaned and sanitised ready for the following day’s trade.
  • Using disposable paper towel at all bathroom vanities and in the treatment room.
  • Ensuring social distancing requirements are adhered to and limiting the number of people in spa.
  • Clients can request their therapist wear a mask and/or gloves.
  • Clients can request a mask and/or gloves for themselves.
  • A protective face mask must be worn at all times upon entry and throughout your treatment at our Victorian spas.

Additional standards implemented since the outbreak of COVID-19, include:

  • Hand sanitiser will be applied to every clients hands on arrival and is readily available to clients and staff.
  • Checking in with our therapists daily to ensure they are healthy and well and have not been in contact with anyone who has travelled from the worst affected COVID-19 areas.
  • Requesting contactless payment transactions where possible.
  • Requesting that unwell clients, reschedule their treatment for a later date.
  • Registering contact details of clients visiting the spas as per government requirements.

All spas have implemented strict hygiene practices to ensure the safety of our therapists and customers.

This includes:

  • Limiting the number of people in Spa and adhering to social distancing rules of 1.5m between customers.
  • Ensuring stringent hygiene measures are in place for staff and customers.
  • A protective face mask must be worn at all times upon entry and throughout your treatment at our Victorian spas.

We believe it is important to provide this information to ensure our clients feel comfortable visiting us and can focus on restoration during their treatment. We appreciate your understanding and cooperation with these regulations to help us stop the spread of the virus.

 



COVID-19 vaccination & massage treatment notice


The Association of Massage Therapists (AMT) has advised that massage treatments should not be performed within three days of receiving a COVID vaccination. As such please ensure you allow at least 3 days from the time of receiving your COVID vaccination before your treatment booking. Should you need to rebook your appointment please contact the spa for assistance.



Online deliveries during COVID-19


Due to the current Victorian restrictions and an increased volume of orders, please allow up to 3-5 business days for your order to be processed & sent from our warehouse. Australia Post is also currently impacted, and you may read about their updates here.
A tracking email will be sent to you when your order is dispatched.

 
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