
what treatments can I book?
Currently, only Remedial Massage is available for HICAPS healthcare rebates at endota spa.
remedial massage
Perfect for: targeted recovery, aches and pains, injury management or other muscular issues.
This holistic treatment helps to restore the balance between muscles and the skeletal system to allow your body to function at its optimal level, with less discomfort. Your qualified Remedial Therapist will assess any underlying causes and develop a treatment plan.
*Available at selected spas. Please contact your local spa to confirm availability and rebate eligibility.
your remedial massage experience
This holistic treatment helps to restore the balance between muscles and the skeletal system to allow your body to function at its optimal level, with less discomfort.
Immerse yourself in the calming atmosphere of an endota spa whilst experiencing your Remedial Massage that is ideal for targeted recovery and aims to treat localised aches and pain, injury management or other muscular issues that have developed over time.
your experience
how to book and claim your rebate
1. find your local spa
Check if your local spa offers Remedial Massage through our spa finder.
2. call to confirm health cover eligibility
Contact your local spa directly to check if your remedial therapist is registered with your health fund.
3. enjoy your treatment
Enjoy your remedial massage with your qualified therapist, in the calming atmosphere of an endota spa.
4. claim your rebate
Bring your health care card (if applicable) and claim your rebate.
boosters & add-ons available with remedial massage
Maximise your results with our range of high performance add-ons and boosters designed to enhance your treatment.
Extend your treatment and enhance your results with a facial or body add-on.
Enhance your results with a treatment Booster for only $15.
No additional treatment time required.
important information - please read
- You must bring your health care provider card when attending your Remedial Massage in order to claim your rebate.
- Arrive 15 minutes early to your appointment to have time to fill in your client card and relax.
- A minimum 24-hours notice is required for cancellations or a fee will apply. To change or cancel appointments, contact your spa.
- If you are pregnant, have allergies or any medical conditions, let your therapist know beforehand. Please note, some treatments are not able to be performed during the first trimester of pregnancy.
frequently asked questions - HICAPS
health insurance rebates
Please enquire at your local endota regarding Remedial Massage treatment eligibility.
Some of our spas offer private health cover rebates on Remedial Massage. When you make your booking just let the spa know that you would like to claim, and they will advise if they have any remedial therapists with provider numbers and which funds you can claim with.
Before attempting to redeem a gift card for Remedial massage, it is advisable to consult your health insurance provider regarding potential rebates. It is important to note that certain health funds do not accept gift card payments as eligible for claims.
weekend and public holiday surcharges
Please note, bookings on a Sunday and Public Holiday will incur a surcharge and bookings on a Saturday may incur a surcharge. Please check with your local spa for more information. Please note that gift cards can not be used on a Public Holiday. Gift cards redeemed for treatments on a weekend may also incur a surcharge.
credit card surcharges
Please note, all spas charge a credit card surcharge at time of transaction. These charges vary per spa.
booking cancellation policy
We kindly request a minimum of 24 hours' notice if you need to reschedule or cancel your appointment. Please note that cancellations with less than 24 hours' notice or missed appointments will incur a cancellation fee of 50% of the booking value.
How do I CANCEL A TREATMENT MADE ONLINE (VIA ZENOTI)
To cancel a treatment booking made via our online bookings system:
1. Log in to your account. Navigate to https://booking.endotaspa.com.au/webstoreNew/services and login to the account you made the booking under by clicking “Sign In” on the top right (desktop) or in the menu (mobile).
Note: this may be different to your account details on endota.com.au, as our booking system requires its own account.


2. Click your name.
After logging in, click your name in the top right (desktop) or in the menu (mobile).
3. Click 'Appointments'
On the "User Profile” account page, click ‘Appointments’ on the left (desktop) or on the top (mobile).


4. View and cancel your appointment
Within the appointments section, you should see all upcoming appointments. Click “cancel”
on the appointment you wish to cancel.
Please note bookings within 24 hour cancellation period cannot be cancelled or amended online. To cancel or amend a booking within the 24-hour cancellation period, please contact the spa directly.

5. Enter comments and confirm your cancellation
Enter your reason for cancellation into the comment box before clicking “Submit”.
Note: You will not be able to proceed until you have entered information into the field. Cancellation charges may apply.*

6. Appointment has been cancelled
The cancelled booking should no longer be visible on your account screen.

Cancellation Fees*
Please note that cancellations with less than 24 hours' notice or missed appointments will incur a cancellation fee of 50% of the booking value.
If you are having trouble cancelling your booking, call or email the specific spa you have made the booking at (you can find this information at https://endotaspa.com.au/find-a-spa/). You will be unable to cancel appointments online within 24 hours of the actual appointment. Please contact the spa directly in this case.
Alternatively, you can contact our customer care team here. Please note, our Customer Care team will respond to enquiries within standard business hours (9am – 5pm, Monday to Friday), so time sensitive enquiries on the weekend will need to be directed to the relevant spa.
ready to redeem your health care rebate?
Call your local endota spa and book your Remedial Massage today.